Frequently Asked Questions
Everything you need to know about your luxury sauna experience.
What is the standard shipping time for a Revel Sauna?
Most orders are processed within 2-3 business days. Due to the size and specialized handling of our units, delivery typically takes 7-14 business days depending on your location.
Do you offer professional installation services?
Every Revel Sauna is designed for easy DIY assembly with our snap-lock system. However, we can recommend certified third-party installers in most major metropolitan areas if you prefer professional assistance.
What kind of electrical requirements do I need?
Our 1-2 person models typically run on a standard 120V household outlet, while our larger 3-4 person units may require a dedicated 20-amp circuit installed by an electrician.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied, you can return your sauna in its original packaging. Please note that return shipping fees and a restocking fee may apply.
What kind of warranty comes with my purchase?
All Revel Saunas come with a limited lifetime warranty on heating elements and electronics, and a 5-year warranty on the wood cabinetry and glass components.
Are your saunas energy efficient?
Yes, our carbon infrared heaters are designed for maximum heat distribution with minimal energy consumption, typically costing less than $5 per month even with regular daily use.